Returns

Return & Refund Policy

We want you to shop with confidence at Luxe Outlet.

Return window

Return requests must be submitted within 3 days of receiving your order.

Eligibility

To qualify for a return:

• Products must be unused and in resalable condition.
• Original tags, packaging, invoices, and accessories should be included.
• The item should not show signs of use or damage caused after delivery.

Refund review

Refunds are not automatic. Every request is reviewed individually based on the reason for the return, product condition, and supporting information provided.

If your refund request is approved, the amount will be refunded through the original mode of payment within the standard processing timeline.

Items marked as non-returnable or final sale cannot be returned unless they arrive damaged or incorrect.

How to request a return

Email luxeoutlet4@gmail.com with your order number, product details, reason for return, and clear photos if the item is damaged or incorrect.